When students decide to work with a writing company, they make the final decision with whom to work based on two criteria. First, they look for the highest possible quality. A reliable writing company should work with ENL writers to ensure the biggest satisfaction for its clients. The second criterion is how fast writers can deliver a paper. Students are usually in a hurry and they need essays asap. Thus, the writers should do their best to commit to the deadline and deliver high quality.
In our Essaybox review, we will tell the truth about the provider. We checked different sources of information. Our tone will be objective. We will share the pros and cons of their writing services. Also, we will reveal what the past clients are saying their services. Our conclusion is that Essaybox should work more on improving customers’ satisfaction.
The clients’ complaints come mainly from the low quality delivered. We found that Essaybox works with both native and non-native English writers. Therefore, they risk increasing the number of unsatisfied clients as the writers cannot keep quality consistency. Our recommendation is that Essaybox should find solutions to make the screening process more exigent. On the other hand, we liked their responsive customer support department. They also have a good refund policy, offering money back in case the writer doesn’t meet the client’s expectations.
We checked the pricing matrix available on Essaybox.com. We made a simulation for an essay of one page which should be delivered in two weeks. We obtained a price of $12. In case you place the order on their platform for the first time, then you will get a 5% discount. Thus, the final price for one page ends up being $11.4. We can say that the price stays in the market’s average and is quite affordable for students.
The main differentiating factor that increases the prices is the academic level. For instance, if you need a paper written for a doctorate level, you will have to pay around $60. The price is available for a deadline of 3 hours.
Apart from delivering the content according to the agreed deadline, Essaybox offers additional features for the price you pay. The writer will take care of the title, develop an outline, and prepare the bibliography. The prices are even more negotiable if the paper is longer. However, we couldn’t find relevant information about the discounts you will benefit in the case of volume orders. We advise you to ask the customer support staff for such cases.
Essaybox also offers free inquiries. You will fill all details in the order form. Instead of pressing the “order” button, you will have to choose “free inquiry” instead.
Essaybox does a good job of expanding their list of services. They manage to stay competitive on the market with the following services:
- Research papers
- Admission letters/essays
- Dissertation paper
- Study case
- PowerPoint presentations
- Business presentation and plan
- Reviews of different books, movies, articles, etc.
- Proofreading, editing, and rewriting services
- Company SOPs and manuals
- Different corporate documents
- SWOT Analysis
- White paper
Essaybox can deliver more services than those above. You can easily select the necessary type of service from the order form. If your order doesn’t fall in any of the categories available in the order form, you shouldn’t despair. There is also a category available called “not specified.” Here, you can include anything you could imagine. If you select this type of service, you will end up receiving a tailored offer. Such offers don’t have a standard price. Thus, you should prepare a more generous budget to pay for these services.
We also checked for available information on quality standards. We didn’t find any available option that allows clients to choose to work with a top writer. Also, we read the reviews of many clients who mentioned that they had problems with the writer’s quality. So, we consider that Essaybox is not telling the truth when they mention that they work with professional writers only.
On Essaybox.com, you will find PayPal as the preferred payment method. Clients will have to pay for their orders only after they receive the confirmation that a writer was assigned to it. PayPal is a safe payment option as it verifies the user in detail. However, if you don’t want to work with PayPal, Essaybox mentions that clients can pay via credit card or through direct transfer.
We checked the company’s website to discover the accepted cards. Still, no information was available on the website. The customer support department can give relevant information on the accepted payment methods. Also, in case no one responds to the chat, you have a phone number of the U.S. and Canada. In our opinion, this is a strong proof of transparency and care of clients.
Revision and money-back guarantees
When we checked Essaybox.com, we found some available guarantees. They have a money-back policy. However, the guidelines are not very clear and make the client feel less safe. You will find different examples of cases when you can ask for a full or partial refund.
However, we felt the need to read on how to make a refund request. The only clear conclusion that we got was that you get 100% money back if you paid twice of an order. The rule is the same if your order was not assigned to a writer or if you cancel your order before he/she starts to work on it.
In case the writer didn’t comply with the deadline, clients can request a full refund. Of course, this is not a situation that Essaybox would want its writers to be in. Thus, the refund policy has a paragraph according to which clients are encouraged to check the paper even if it came after the deadline. It may happen that you like it and decide to keep it. In this case, you will still get some money back. If you still decide that you don’t need the paper anymore, you will receive a 100% refund. However, you are not allowed to use the paper under any circumstance.
When it comes to revisions, the guidelines are more than clear. In the first 10 days since the writer submitted the paper, you can ask for a revision. The number of revisions is unlimited. Thus, you should check the paper in detail and ask the writer to review it until it is perfect. In case you ordered a paper with a minimum of 20 pages, then the period under which you can ask for revisions is 20 days.
For any situation that involves revisions, refunds, or confidentiality, you should discuss it with the customer support department. They are permanently available with solutions.
Is Site Legit?
Our conclusion is that Essaybox.com is a reliable website. We checked all their terms and conditions and available guarantees. They pay attention to customers’ privacy and put efforts to ensure a high level of satisfaction. We also read the reviews available on different forums. We found many opinions about Essaybox. But, we didn’t find any past client mentioning that Essaybox.com wasn’t legit. Another argument that supports this idea is the use of PayPal as a payment method. The company works with some of the safest and most reliable payment systems in the world. Thus, both writers and clients are secured.
We found several advantages that Essaybox brings to its clients. We think that their strongest points are the following:
- Permanently available customer support department
- The special number available for Canada and the U.S.
- Solid guarantees for refunds, revisions, security, and privacy
We read different reviews mentioning that the writers’ quality at Essaybox is not always the best. Also, our investigation showed that the company has the following weak points:
- Clients cannot choose the option to work with ENL writers
- The content’s quality is not always the best
- No diversity in payment methods
To Sum Up
As we reach the end of our review of Essaybox, we can say that the company is legit. We discovered that they are committed to keeping their clients satisfied. Thus, the staff developed different policies to protect them. They offer a money-back guarantee and take care of their customers’ privacy. However, the reviews of past customers mention that Essaybox team has issues with non-native writers who don’t keep quality consistency. Even though they have friendly prices, we consider that they should select their writers better. If you want a safer solution for writing services, we recommend Eduvinci or Pendrago as a valid alternative.